Paid telephone service

AI Telephone Receptionist

Stop losing work to missed calls. A telephone assistant that answers your business line, captures the enquiry and passes it to you.

This is a separate, paid product. It runs on your business phone line. It isn't the same as the free voice assessment on this website, which only helps you describe your business.

Answers inbound calls

Picks up when you can't: out of hours, when you're on a job, or when the line is busy. Callers hear a clear introduction that it's an automated assistant for your business.

Uses answers you approve

Opening hours, areas covered, services, what to expect next. It sticks to the information you've signed off and says so when it doesn't know.

Captures the enquiry

Name, call-back number, what they need and how urgent it is, sent to you as a tidy summary by text or email.

Escalates when it matters

Urgent or sensitive calls follow the rules you set, such as transferring to a mobile or flagging for an immediate call-back.

Optional authorised owner voice

If you want, it can speak in a voice based on yours, created only with your written authorisation, and still tells callers it's automated.

Price

Quoted after scoping

Call volumes, phone systems and escalation rules vary a lot, so Andrew scopes the setup with you first and confirms the price, and any applicable VAT, in writing.

Good to know

You stay in control of what it says. Changes to approved answers are reviewed with you.
It doesn't make promises on your behalf, such as prices or appointment times, unless you've agreed exactly how it should.
Call handling and any recordings are set up to suit UK data protection requirements, and agreed with you before go-live.

Talk to Andrew about a receptionist Take the free assessment first